How To Manage Users (Dynamics ONLY)

Created by Dariusz Szczendzina, Modified on Tue, 21 May at 3:16 PM by Ben Gilbey

Note: Please see our permission page to see the difference between an Admin User and a Review User - User Permissions.

How to access the Manager User section:

Select the 'Settings' cog and navigate to the 'Manage Users' tile.

How to use the Manage Users screen:

This window displays the existing MS Dynamics 365 CRM Users in your organisation/domain who has access to the DQ for Dynamics application. This section displays the following details:

  • User Name
  • First Name
  • Last Name
  • Phone
  • Email
  • Administrator (Active if role is assigned to the User): Admin will be able to modify the role access details.
  • Reviewer (Active if role is assigned to the User): Admin will be able to modify the role access details.

Add User: You can click on the addition sign to give access to the DQ for Dynamics application from the existing CRM Users. The UI will appear:

Select User:

  • From here, you can select the specific CRM User from the ‘Select ID’ dropdown.
  • The User ID will be displayed in brackets next to the Email Address of the User.
  • Now you can choose which rights to give the User; Admin or Reviewer. (Differences can be found here).
  • First Name, Last Name, Phone and Email will be auto-populated in the grid after adding the MS Dynamics 365 CRM User.

NOTE: Records/groups can only be processed by the reviewer/admin that has been allocated to the record/group.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article